The perfect partnership
With a shared passion for quality products and customer care, Sternfenster and CWD Improvements make a dynamic fabricator-installer team. We report.
Local to Camberley and serving Berkshire, Hampshire and Surrey, CWD Improvements specialises in the supply and installation of windows, doors and conservatories, as well as roofline accessories.
Established eight years ago, the Sternfenster installer offers high-quality fenestration in PVC-U, aluminium and timber, as well as composite products, working across both residential and commercial markets.
Run by a team of formally trained carpenters with extensive experience of designing, producing and fitting windows and doors, CWD is defined by its passion for precision, quality, and craftsmanship.
“We’ve been working with Sternfenster for the past four years now,” says Joanne Campbell, Director at CWD Improvements.
“Professionalism and service are key priorities for us, and we felt that Sternfenster were a great fit because they strongly reflect our values.
“The quality of manufacture is outstanding, the lead times are very good, and the customer care is second to none. They tick all the boxes,” she adds.
When it comes to products, Sternfenster’s PVC-U flush casement windows are a particular favourite of CWD.
“We’re a big fan of the PVC-U flush casement,” says Joanne. “It’s a really well-made product that looks great, with numerous energy efficiency and performance benefits.
“The aesthetics are quite sleek and similar to aluminium, but being PVC-U, the price point is much more competitive, and that’s a big plus for our customers.
“The colour choice is great too, with single colours kept in stock and available on a quick turnaround, which really helps us out.”
With standard and premium options available, Sternfenster offers cutting-edge in-house spraying facilities, with the ability to match virtually any RAL colour.
Offering a u-value of 1.4 W/m2K and a WER of ‘A’ for superior thermal efficiency,
Sternfenster’s flush casement windows won’t rot, warp, rust, bow, crack or discolour over time.
And for those looking for the ultimate flush finish, the fabricator’s exclusive StyleLine windows and doors utilise a unique corner-welding process to achieve just that.
Available as a flush sash or chamfered profile with authentic styling, StyleLine windows are manufactured with state-of-the-art Seamless Quad Welder technology from Graf Synergy, to create their trademark look.
With the grooving stage entirely removed from the process, there is no loss of vinyl at the corner joint, meaning the excess plastic is pushed inside the chambers for a tidier, more appealing finish.
Sternfenster’s innovative product offering is backed by its unique online customer portal, SF+, and EasyAdmin+, a cloud-based quoting and delivery processing tool.
Window installers are able to design professional quotes and track and manage leads, with full control over the production and delivery process, creating new business, reducing errors, and maximising profits.
“SF+ is a great source of technical information, and it also gives us delivery dates within 24 hours of ordering, which is really helpful,” adds Joanne.
“Sternfenster manufacture to a very high standard, with no delays or quality issues. On the rare occasion that there is a problem, it is dealt with promptly and efficiently.
“The quoting team are knowledgeable and helpful – we couldn’t ask for a better supply partner,” Joanne concludes.
For more information visit www.sternfenster.com email sales@sternfenster.co.uk or call 01522 512525. Alternatively, join the conversation on LinkedIn: www.linkedin.com/company/sternfenster
